Privacy Policy

Lussu Collections ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website (www.lussucollections.com) or interact with our services.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information

  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment details (processed securely by third-party payment providers)

1.2. Non-Personal Information

  • Browser type and version
  • Device information (e.g., operating system)
  • IP address
  • Pages visited and time spent on our website

1.3. Cookies

We use cookies to enhance your browsing experience, track website usage, and facilitate personalised content. For more details, see our Cookie Policy below.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfil your orders.
  • Communicate with you regarding your purchases or inquiries.
  • Improve our website, products, and services.
  • Send promotional emails (if you have opted in).
  • Detect and prevent fraud or unauthorised activities.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Such as payment processors, shipping companies, and email marketing platforms.
  • Legal Authorities: If required to comply with legal obligations or to protect our rights.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

4.1. Payment Security

All payments are processed securely via third-party payment gateways. Lussu Collections does not store your payment details.

4.2. Data Retention

We retain your information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

5. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Erasure: Request deletion of your data (subject to legal obligations).
  • Objection: Opt-out of certain data processing activities, such as direct marketing.
  • Data Portability: Request the transfer of your data to another organisation.

To exercise your rights, please contact us at hello@lussucollections.com.

6. Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us analyse website traffic and customise your experience.

6.1. Types of Cookies We Use

  • Essential Cookies: Required for the functionality of our website.
  • Analytics Cookies: Help us understand user behaviour on our site.
  • Marketing Cookies: Enable us to deliver relevant ads and promotions.

6.2. Managing Cookies

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: