Diamond Shield Case - Diva Giraffe

At Lussu Collections, we aim to provide efficient and affordable shipping options for all our customers. Below are the details of our shipping process, delivery times, and costs.

Order Processing Time

Orders are processed within 2–4 business days (excluding weekends and public holidays). After processing, items are shipped from our facilities in the European Union (EU).

Delivery Times and Costs

Free Standard Shipping

• Available on all orders above €50.00.

Standard Shipping Costs and Times:

• EU: €5.90 | 3–12 business days
• Oceania: €9.90 | 8–20 business days
• USA: €7.90 | 8–18 business days
• Other International Countries: €8.90 | 8–18 business days

Express Shipping Costs and Times:

• EU: €14.90 | 1–5 business days
• Oceania: €21.90 | 3–7 business days
• USA: €21.90 | 2–5 business days
• Other International Countries: €23.90 | 2–7 business days

Tracking Your Order

Once your order has been shipped, a tracking number will be provided via email, enabling you to monitor your package's delivery progress.

 

If you have further questions or need assistance with your order, please don’t hesitate to contact us at hello@lussucollections.com.

Welcome to Lussu Collections, where style meets practicality. Inspired by the Maltese word "Lussu," meaning luxury, we are dedicated to providing premium, high-quality accessories that elevate your everyday essentials.

Our journey began with a simple mission: to combine luxury-inspired designs with functionality. We specialise in phone cases, AirPods cases, and other tech accessories, offering a wide range of products designed to protect your devices without compromising on style.

Our Values

• Quality First: Each product is crafted with durable materials, high-quality protection and high quality prints to ensure longevity and vibrant designs.
• Luxury for All: Our designs are inspired by the elegance of high-end aesthetics, making luxury accessible to everyone.
• Sustainability Focus: As a print-on-demand (POD) business, we reduce waste by creating products only when ordered.

What Makes Us Unique?

• A curated collection of stylish and durable accessories.
• Compatible with a wide variety of devices, including Apple, Samsung, and more.
• Worldwide shipping to bring Lussu luxury to customers across the globe.

Our Products

At Lussu Collections, we don’t just sell accessories; we provide a way for you to express yourself. Whether you prefer sleek minimalism or bold patterns, our collection caters to diverse tastes:

• Phone Cases: From tough dual-layer designs to sleek transparent options.
• Tech Accessories: AirPods, iPads, and MacBook cases with luxurious prints.
• More to Come: Keep an eye out for upcoming additions to our collection, including laptop sleeves, tumblers, and more.

Let’s Connect

We’re passionate about bringing beauty to the everyday. Follow us on social media for the latest updates, or get in touch at hello@lussucollections.com.

Discover the perfect blend of style, protection, and luxury with Lussu Collections.

About Our Products

1. What makes Lussu Collections unique?

Lussu Collections offers luxury-inspired, high-quality printed designs on phone cases, AirPods cases, and other accessories. Our designs are crafted to elevate your style while providing premium protection for your devices.

2. Are your cases compatible with my device?

We offer a variety of cases for different devices:

• The Diamond Shield Case and Luxe Fit (Coming Soon) are compatible with a wide range of phones, including Apple, Samsung, Xiaomi, Huawei, Google Pixel, and OnePlus models.
• The Crystal Shield caters specifically to Apple and Samsung devices.
• The Mag Invinsi Grip and Mag Platinum Guard are exclusively designed for Apple devices.

If you're unsure about compatibility, please contact us at hello@lussucollections.com, and we’ll be happy to assist.

3. Are your cases made from real materials like leather or wood?

No, our cases feature high-quality prints that replicate the luxurious look of materials such as leather, marble, and knit but are not made from these actual materials.

4. What types of phone cases do you offer?

We provide a range of cases tailored to suit different needs:

• Crystal Shield: Transparent case with a sleek design.
• Mag Invinsi Grip: Transparent MagSafe case for seamless charging and design visibility.
• Luxe Fit: Glossy snap case for lightweight protection (Coming Soon).
• Diamond Shield: Glossy, tough dual-layer case for superior durability.
• Mag Platinum Guard: Glossy dual-layer MagSafe case offering ultimate style and protection.

5. Do you sell cases for other devices?

Yes! We also offer cases for AirPods, iPads, and MacBooks:

• Airpods Sapphire Guard
• iPad Prestige Protector
• MacBook Gem Protector

Orders and Customisation

6. Can I customise my case design?

Currently, we do not offer custom designs. However, our collection features a wide variety of styles to suit all tastes.

7. How can I find the right case for my device?

Refer to Question 2 for compatibility details to ensure you select the correct case for your phone, AirPods, iPad, or MacBook.

8. Can I order in bulk for special occasions or corporate gifting?

Yes, we accept bulk orders! Please contact us at hello@lussucollections.com to discuss your requirements.

Shipping and Delivery

9. Where do you ship?

We ship worldwide! Shipping costs and delivery times vary based on your location and will be displayed at checkout.

10. How long will it take to receive my order?

Orders are typically processed within 2–4 business days (weekends and public holidays excluded). Delivery times are as follows:

• Europe: 3–8 business days.
• International: 5–15 business days.

11. Can I track my order?

Yes! Once your order has been dispatched, we’ll provide you with a tracking number.

Returns and Exchanges

12. What is your return policy?

As our items are print-on-demand, we do not accept returns.

13. What if my item arrives damaged?

If your item arrives damaged, please contact us at hello@lussucollections.com within 7 days of receiving your order. Include your order number and photos of the damage, and we’ll assist you promptly.

Payments and Security

14. What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment options available at checkout.

15. Is my payment information secure?

Absolutely. We use secure payment gateways and SSL encryption to ensure your payment details are fully protected.

Still Have Questions?

If you have any other enquiries, feel free to contact us at hello@lussucollections.com.